Return and Exchange Policy
Size Exchange & Returns Policy – Velvya Clothing
At Velvya Clothing, we believe shopping should feel easy, safe, and भरोसेमंद
That’s why we offer a simple and transparent exchange policy—so you can shop with confidence!
Easy Size Exchange (India Only)
Not the right size? Don’t worry—we’ve got you covered!
✔ Doorstep size exchange available on eligible products
✔ Quick & smooth process
How to Request Exchange
- Raise your request within 7 days of delivery
-
Email us at velvya5906@gmail.com with:
- Order Number
- Required Size
👉 Our team will handle the rest & arrange pickup from your doorstep
Simple Eligibility
To ensure smooth exchange:
- Product should be unused & unwashed
- Original tags & packaging intact
Minimal Charges
-
Just ₹100 per outfit (covers pickup + re-delivery)
👉 No hidden charges, full transparency
Our Promise (Shop Without Fear)
If you receive:
- Damaged product
- Wrong item
- Missing items
👉 We’ll resolve it quickly & fairly (replacement or store credit)
Quick Support
- Our team is always ready to help you
- Fast response & easy process
Email: velvya5906@gmail.com
Before You Order
We’re happy to help you choose the perfect outfit!
Feel free to ask us about:
- Size & fitting
- Fabric & quality
- Color & design
Contact us anytime via Email / Instagram / WhatsApp
Important Notes (Just for Transparency)
- Slight color variation (10–15%) may occur due to screen lighting
- Exchange depends on size availability
- Sale items & international orders may have limited exchange options
Shop Stress-Free with Velvya Clothing
We’re here to make sure you love what you wear!
We’re here to make sure you love what you wear!